TTD LAUNCHES WHATSAPP-BASED FEEDBACK SYSTEM FOR PILGRIMS _ భక్తుల అభిప్రాయాల కోసం టీటీడీ కొత్త వాట్సాప్ ఫీడ్‌బ్యాక్ విధానం

TIRUMALA, 30 APRIL 2025: Tirumala Tirupati Devasthanams TTD has introduced a new WhatsApp Feedback System to streamline and enhance the process of collecting feedback from pilgrims visiting Tirumala and Tirupati. This initiative aims to improve transparency, service quality, and devotee satisfaction.

Pilgrims can now conveniently share their feedback by simply scanning QR codes placed at various locations across Tirumala and Tirupati. Upon scanning, they will be directed to a WhatsApp interface where they can submit their feedback in a few simple steps.

Pilgrims will be prompted to:

•  Enter their Name

•  Select a Service Category (such as Anna Prasadam, Cleanliness, Kalyan Katta, Laddu Prasadam, Luggage, Rooms, Q-Line, or Overall Experience)

•  Choose the Feedback Medium – either text message or video upload

•  Rate the service as Good, Average/Could Be Better, or Not Good

•  Provide additional comments (up to 600 characters) or upload a video

•  Once the feedback is submitted, the system will confirm receipt with a message stating: “Your feedback has been recorded successfully. Thank you for the valuable feedback.”

TTD management will thoroughly review all feedback received and take necessary actions to address concerns and improve services.

This digital initiative is part of TTD’s continued commitment to providing a spiritually enriching and comfortable experience to all devotees.

ISSUED BY TTD CHIEF PUBLIC RELATIONS OFFICER, TIRUPATI