TIRUMALA, OCT.2: The employees and Srivari Seva volunteers will be given training on soft communication skills and on bevhavioural attitude with experts to enhance the quality of their services to pilgrims, said TTD EO Dr D Sambasiva Rao.

On Srivari Sevakulu:

Answering pilgrim callers Smt Sri Lakshmi from Warangal, Smt Lalitha from Bangalore, Sri Mohandas from Tamilnadu as a part of the monthly “Dial Your EO” programme at Annamaiah Bhavan in Tirumala on Friday, the EO said, to extract better services from Srivari Seva volunteers henceforth they will be trained by experts. “We will train them to move the pilgrims without pull and push by referring them as “Govinda”. For employees we are already giving them training in SVETA. However we will orient them on soft spoken skills and in smooth handling of pilgrims”, he added.

He also said “We are contemplating to change the existing guide lines to Srivari Sevakulu and planning to train the volunteers from TN, Karnataka, Kerala, Maharastra and other states in a better manner to improve their efficiency

On reducing age limit for aged people darshan:

Taking the call from pilgrim callers Smt Ratnamala from Tirupati, Smt Uma from Bangalore, Sri Sudhakar from Prakasam the EO said, as every day not less than 80thousand pilgrims are having darshan of Lord Venkateswara. So it is not possible to reduce the age limit for aged darshan in the existing circumstances. We may think of the possibilities of arranging a separate laddu counter to avoid long waiting hours to this category of pilgrims”, he added.

Donor Privileges:

Reacting to the pilgrim caller Dr GH Reddy from Hyderabad, the EO said, we are allowing donor privileges except for peak days like Annual Brahmotsavams, Vaikuntha Ekadasi, and New Year etc. We are also contemplating to streamline the Donor Cell to offer better services to Donors”, he observed.

On-line quota of tickets:

Earlier, addressing the pilgrim callers Sri Sunderaraju, Sri Mani Maran from Tamilnadu, Sri Swamy from Amalapuram, TTD EO Dr D Samba Siva Rao said, TTD will release on-line quota of arjitha seva tickets on first Friday of every month which is available on TTD website from 11am onwards. This month that is today, we have released 12,904 tickets.

The arjitha Seva tickets include Suprabhatam-1741, Thomala-50, Archana-50, Visesha Puja-498, Astadala Pada Padmaradhana-40, Nijapada Darshanam-580, Kalyanotsavam-4200, Unjal Seva-700, Arjitha Brahmotsavam-1260, Vasanthotsavam-2160 and Sahasra Deepalankara Seva-1625.

The pilgrims can book these tickets which will be available for the period November 16 to 30 by logging on to TTD website by registering with onetime password. Since there are Navarathri Brahmotsavams this month, we have cancelled all arjitha sevas and other darshans in view of expected heavy rush. But next time onwards we will release over 25000 tickets of various arjitha sevas in on-line quota”, EO said.

Dial Your Programme in other languages:

Answering a pilgrim caller Sri Sethu Madhavachari from Karnataka, the EO said, the proceedings of Dial Your Programme will be translated in Tamil and Kannada also while it is re-telecasted on Friday night and it will be scrolled in respective languages.


The Annamaiah Margam will come into the usage in the next few days, said TTD EO Dr D Sambasiva Rao on Friday.

After Dial Your EO programme at Annamaiah Bhavan in Tirumala, the EO said, that the Annamaiah Margam which was constructed at a cost of Rs.2cr, about five years ago, would be brought into use in next few days after the renovation works are completed.

He said to enable pilgrims trekking the path of Sri Lakshmi Narasimha Swamy temple to Akkagarla Gudi on First Ghat Road in Alipiri footpath, a new footpath bridge was constructed. “In future we are thinking of a bridge connectivity upto Mokalimettu also, which also provides a scenic beauty to the trekkers”, he maintianed.

Speaking on Navarathri Brahmotsavams, the EO said, all arrangements are in place. “With the past experience we are aiming at discharging our duties and responsibilities with more efficiency and proficiency”, he added.

Tirumala JEO Sri K S Sreenivasa Raju, CVSO Sri G Nagendra Kumar, CE Sri Chandra Sekhar Reddy, All Projects Special Officer Sri N Muktheswara Rao and other senior officers were also present.